Harley-Davidson® of Atlanta

Excellent service (Employee: Ray Sullivan)

It started with a phone call which was answered enthusiastically as well with a tone that let me know I mattered as a customer. First impressions can set the path and effect all communication that follows. Great job Ashley! While service was very busy handling other customers I was asked if Id like to leave a message for Brian to call me back. I said better yet I have a list of upgrades Id like to make to my motorcycle and may I email this to Brian so that when we speak hell already be dialed into my wishes. No problem. With this I emailed Brian and within a very short time period he responded cordially. I called Brian back and we went over my specific interests. His knowledge, first hand experience as well as concern for understanding what I wanted to accomplish were welcome and quite refreshing. This in stark comparison to two other Atlanta area Harley Davidson dealers, one of which is extremely close to my house as well as another that is closer to me than Harley Davidson of Atlanta, where my Stage 3 upgrade was taken less than seriously and phone calls and emails were not returned. On top of this the pricing I received was fair and a far cry for the overinflated pricing I initially received in person at my local shop. Next I was handed off to Tim so that we could look into parts availability. Tim was also extremely helpful, detail oriented and knew how to set expectations with the current state of shipments from mother Harley. While my bike has not been into the shop as of yet while we await the parts I have the utmost confidence in Harley Davidson of Atlanta based on the multiple communications Ive had to date with Ashley, Brian and Tim. Stellar attitude, concern, and ability to make one feel appreciated as a customer, these folks have it down. Thanks so much for making my customer experience exceed my expectations. You have won me over for all my future Harley Davidson purchases and I look forward to recommending you to others. All my best, Bob (Employee: Brian Eubanks, Tim Holcombe, Ashley Hedderman)

Get service. Ray was able to answer any questions I had. Being that its my first Harley, Ray gave me a run down of the complete service and also what to look for in any upcoming services. He made me feel part of the Harley family. (Employee: Ray Sullivan)

Ronnie and Sharon were the best instructors. I have the best time. I'm so glad I chose Harley Davidson of Atlanta (Employee: Ronnie Lang, Sharon Francisco)

I would like to thank to you allowing for us to be a part of the Harley Davidson team. We will reach out to our family and friends to become a part. Thank you again.

I cant thank them enough for how sweet they were being these two helped me out a lot and were super welcoming (Employee: Ronnie Lang, Sharon Francisco)

Mr Ronnie and Mrs Sharon where great instructors. They made each person feel confident and comfortable. The instructions that Ronnie and Sharon applied where very helpful when someone is trying to understand how to be a motorcyclist. They made it very easy to handle a motorcycle for a first time driver. I highly recommend them.

Im so glad that I had to take the course before purchasing a motorcycle. Ronnie and Sharon are amazing instructors. I highly recommend taking the class even if you know how to ride. I have learned a lot of things, tips, and tricks about riding a motorcycle. Thank you Sharon and Ronnie for teaching our class. Very appreciative. Thank you (Employee: Ronnie Lang, Sharon Francisco)

Ronnie and Sharon were amazing and friendly! I would definitely recommend it!